Being in business is one thing. Succeeding in business is quite another. At ALMON, Inc., our mission is to give you a true competitive advantage by creating the kind of value that lowers your total cost of ownership. We do it through continuous improvement, innovation, accuracy, expert management, and the reuse and repurposing of your information. We do it smarter, faster, and more accurately than anyone else. That way, we both succeed.

Teams

No one knows technical information development better than ALMON. You don't have to worry about our ability to understand your product or industry because the bulk of our writers were technicians in their related fields before joining the ALMON team.

The best troubleshooting and diagnostic services require the highest level of writing expertise. At ALMON we have the ability to translate complex engineering data to deliver theory and system- or symptom-based troubleshooting and diagnostics in a way that will be clearly understood by your customers and technicians.

Today, over 150 ALMON employees serve our clients from four facilities in three states. Customer teams have access to and share best practices with each of our clients to find the best technical documentation solutions. We cultivate a culture where our people are encouraged to expand their capabilities, achieve their goals, and realize their potential.

Customer teams, like all other aspects of ALMON, are built around your unique needs, ensuring the highest level of industry experience, content expertise, and personal commitment. You'll receive a polished, accurate project, on time and on budget. We'll become part of your business family, working side by side with you on a regular basis.

Facilities/Solutions

Off-Site
Our hands-on approach allows us to disassemble and assemble your product with accuracy, using the same tools your dealers and customers use. The ALMON facilities were designed and built to accommodate all sizes and types of equipment — from turf mowers to huge dump trucks and excavators. Our combined 125,000 square feet of office and shop space is purpose-built to support all phases of technical information development.

Near-Site
We have partners who have completely outsourced their technical publications development. To support that, we have built or leased facilities in close proximity to the client to manage that process.

On-Site
Another successful solution that ALMON has developed is to have ALMON employees work on-site in the client's corporate facilities without the complications and constraints typically encountered with contingent workers. ALMON is an expert at recruiting, hiring, and training qualified employees to support the requirements of the client. We manage that administrative process so you don't have to.

Project Management

• Gathering requirements — ALMON has developed the tools for you to gather the necessary information to create a request for estimate. Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a project checklist.

• Start of work meeting — Once a request for estimate has been approved, the next step is an in-depth SOW meeting.

• You and your team will meet with the ALMON team that will be producing and managing the project.

• Outline — As a result of the SOW meeting, ALMON will produce a detailed outline for approval.

• Status reporting — ALMON will provide project status as needed.

• Project feedback — Continuous improvement and efficiencies will be taken advantage of and applied on future projects.